Capacity (Series D)
Funding Details
Awarder
RSS - feeds.feedburner.com
Date Award
August 7, 2025
Vertical
AI-powered support automation
Funding Amount
$92,000,000
Company Info
Founding Year
2017
Traction
More than 20,000 companies across industries use Capacity for external customer support and internal employee enablement.
Market
Contact Centers
Location
St. Louis, MO, USA
Coinvestors
Chicago Atlantic
Company Description

Capacity is an all-in-one, AI-powered support automation platform that uses practical and generative AI to deflect tickets, emails and phone calls-so your team can do their best work. More than 20,000 companies across industries use Capacity for external customer support and internal employee enablement.

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