Solidroad currently analyzes hundreds of thousands of conversations monthly for over 50 customers, with early results showing significant improvements in customer satisfaction and efficiency.
Organizations Involved
Crypto.com, ActiveCampaign, Podium, PartnerHero
Founders
Mark Hughes, Patrick Finlay
Company Description
Solidroad is an artificial intelligence startup that aims to improve customer service by automatically training customer service representatives and enhancing AI agents, focusing on maintaining high-quality customer experiences while controlling costs.