Astound helps some of the most-respected organizations in the world reduce call volume, MTTR and support costs, while improving customer satisfaction.
Founders
Dr. Naghi Prasad
Company Description
Astound is purpose-built for enterprise service management and automates answers to routine questions, accurately assigns & categorizes incidents, recommends the best resolutions, and delivers predictive analytics.
Market
Enterprise IT
Location
Menlo Park,
CA,
USA
Coinvestors
Moment Ventures, Pelion Venture Partners, Slack Fund, The Hive, Vertex Ventures