Gladly (Series B)
Funding Details
Awarder
Inbox
Date Award
December 19, 2022
Vertical
Customer Service Technology
Funding URL
View Funding Page
Funding Amount
$55,000,000
Company Info
Traction
Gladly partners with well-known brands like Allbirds, Bombas, Crate&Barrel, Ulta Beauty, and Warby Parker to transform their customer service.
Organizations Involved
Allbirds, Bombas, Crate&Barrel, Ulta Beauty, Warby Parker
Founders
Joseph Ansanelli
Market
Commerce Brands
Location
San Francisco, CA, USA
Coinvestors
Glynn Capital, Greylock, New Enterprise Associates, Riverwood Capital
Company Description

Gladly is the only customer service platform built around people, not tickets. Our platform helps commerce brands understand who their customer is and matches them to the right agent. With everything built-in - voice, email, SMS, chat, social messaging, self-service - Gladly works as one, lifelong conversation.

Links
Website
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