Gladly is the only customer service platform built around people, not tickets. Our platform helps commerce brands understand who their customer is and matches them to the right agent. With everything built-in - voice, email, SMS, chat, social messaging, self-service - Gladly works as one, lifelong conversation.
Market
Commerce Brands
Location
San Francisco,
CA,
USA
Coinvestors
Glynn Capital, Greylock, New Enterprise Associates, Riverwood Capital