We started Trace because we believe AI should wow customers, not frustrate them. As a result, we prioritize reliability and seamless customer interactions.
Trace AI agents resolve calls end-to-end, securely integrating with bank systems and external APIs. So far, our agents handle quoting, application, and transaction tracking calls for our partners — but we’re still searching for new exciting use cases.
Question to all fintechs/banks: Which customer requests keep coming back to you? We’d love to learn how you handle them now and if they are ripe for automation.