Parloa (Accelerator)

Company Description: Hi, we are Parloa! We enable companies to create outstanding customer conversations with the help of AI, putting smiles on customers' and agents' faces. Ever since our company was founded in 2018, Parloa has become one of the leading SaaS platforms for Conversational AI. The platform orchestrates market-leading AI technology (e.g., STT, TTS, and NLU) and combines them with an easy-to-use low-code front-end. Today, our platform helps companies automate their customer service with AI-powered bots for phone and chat. Thanks to how we automate conversations, agents are freed from repetitive tasks, and customers have less waiting time and an overall better experience. We also offer AI-based real-time translation for phone calls, enabling our clients' customer service representatives to speak any language. Meaning: every agent can serve every customer, breaking down long-standing language barriers. Our aim is to build the most comprehensive solution in this sector to enable every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment from every team member to reimagine the future of customer communication.