BirdEye (Accelerator)

Company Description: BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. BirdEye platform allows businesses to see their comprehensive BirdEye view i.e. what their customers are saying across all channels — review sites, social media, NPS surveys, support cases. BirdEye natural language processing (NLP) and big data engine converts all the unstructured customer feedback into actionable insights, so businesses can benchmark performance across all their locations, and vs. competitors.